Shipping policy
Martha Lalinde's Artwork ships to most countries worldwide. All shipments are sent via a trusted carrier and we provide tracking information for all orders. Please read this shipping policy carefully before placing your order.
Processing Time: We process orders within 1-3 business days after they are placed. Orders placed on weekends or holidays will be processed on the next business day. Please note that personalized or customized artwork may take additional days to process, as each piece is unique.
Shipping Time: Shipping time depends on the shipping address and the weight of the package. Estimated delivery times are provided at the time of purchase, but we cannot guarantee delivery by a specific date. We are not responsible for any delays caused by the carrier or customs.
Shipping Rates: Shipping rates are calculated based on the shipping address and the weight of the package. You can see the shipping rates for your order at checkout. Please note that shipping rates do not include any customs or import duties that may be charged by the destination country.
Customs and Import Duties: We are not responsible for any customs or import duties that may be charged by the destination country. You are responsible for paying any additional charges for customs clearance. We recommend that you contact your local customs office for more information.
Lost or Stolen Packages: We are not responsible for any lost or stolen packages. If your package is lost or stolen, please contact the carrier to file a claim. We will provide you with any information you need to file the claim.
Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us within 48 hours of receiving the package. We will work with you to file a claim with the carrier and provide a replacement or refund as necessary.
International Shipping: We ship to most countries worldwide. Please note that international shipments may be subject to customs or import duties, which are the responsibility of the recipient. We are not responsible for any delays or additional charges caused by customs.